Privacy Policy

WHO WE ARE?

Espaço TFM - POP Cereal -The Company is committed to protecting the personal information of the Customers of its products and services, as well as, the personal information of the respective holders in all situations in which a personal information treatment by the Company occurs, elaborated the present Policy, which has underlying their commitment to respect the rules of protection of personal information.

WHY THIS PERSONAL INFORMATION PROTECTION POLICY?

In this Policy it is intended to make known to the Customers the general rules for the processing of personal informations, which are collected and processed in strict respect with and compliance with the provisions of the legislation on the protection of personal information in force at any time, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

The Company respects best practices in the field of security and protection of personal information, having taken technical and organizational measures necessary to comply with the RGPD and ensure that the processing of personal information is lawful, fair, transparent and limited to the authorized purposes.

The Company is committed to the protection and confidentiality of personal information and has adopted the measures it deems appropriate to ensure the accuracy, integrity and confidentiality of the personal information, as well as, all other rights that the respective headlines

The rules foreseen in this Information Protection Policy complement the provisions on the protection and processing of personal information, agreements concluded by the Customers with the Company, as well as the rules planned in the terms and conditions offer of various products and services and are properly advertised on their websites.

WHAT ABOUT THIS INFORMATION PROTECTION POLICY?

This Information Protection Policy applies exclusively to the collection and processing of personal information for which the Company is responsible for its treatment, in the scope of the services and products made available to its Customers and in all situations where the processing of personal information by the Company, in particular through social intervention and development support.

On the Company's website, access links to other websites may be included. The availability of such links is made in good faith, and the Company can not be held responsible for the collection and processing of personal information made through these websites, nor does the Company assume any responsibility for such websites, in particular as to their accuracy, credibility and features available.

WHAT ARE PERSONAL INFORMATION?

Personal information is any information ,of any nature and regardless of its support, including sound and image, about a person.

Identifiable is a single person who can be identified, directly or indirectly, in particular by reference to a name, identification number, location data, or more specific elements of his / her physical, physiological identity , genetic, mental, economic, cultural or social.

WHAT IS THE PROCESSING OF PERSONAL INFORMATION?

The processing of personal information consists of an operation or set of operations carried out on personal information or personal information sets, by automated means, the collection, registration, organization, structuring, conservation, adaptation, retrieval, consultation, use, propagation, diffusion, interconnection, limitation, erasure or destruction. p>

WHO IS RESPONSIBLE FOR INFORMATION PROCESSING?

The entity responsible for the processing of personal information is the Company that determines the purposes and means of treatment of the same.

For this purpose, if the owner of the personal information needs to contact the information controller, he can do so through the contacts below:

  • - www.popcereal.pt
  • - Rua do Norte 64 - Bairro Alto, 1200 Lisbon
  • - Email geral@popcereal.pt

WHO IS THE INFORMATION PROTECTION SUPERVISOR?

The information protection commissioner are relevant role in the processing, ensuring, among other things, the accordance of information processing with current legislation, verifying compliance with this Information Protection Policy and defining clear rules for the processing of personal information, secure that all those entrusted with the processing of their personal information have knowledge of how the Company treats them and what rights they have in this regard.

In that way, the owners of personal information, if they wish, can address a communication to the Information Protection Officer, regarding matters related to the processing of personal information, using the nest contact for this purpose:

Contact: 00351 212 322 007

WHAT ARE THE TYPES OF PERSONAL INFORMATION TREATED?

The Company processes the personal information necessary for the provision of services and / or supply of products, as well as, in terms of social intervention, processing information such like as name, address, telephone number and e-mail address, as detailed information is available to the holders of personal information.

Without injury to enforcement with the legal rules on the retention and transmission of information for the purposes of investigation, detection, prosecution of serious crimes, as well as other treatments to which it is legally forced, traffic data, geographical location, profile and or consumption of the Customer will be treated by the Company, in that they are necessary for the respective provision of services. In this way, based on the location, the Client will have access to specific services, content suggestions and proximity information services.

Information about location can also be registered and transmitted to organizations legally to receive emergency calls.

Personal information, traffic, geographic location, profile and / or consumption are also treated for the purpose of marketing or disclosing offers services our company assets of the Company, if the owner has authorized it.

Personal information will also be processed, if authorized by the respective owner, for the purpose of disclosure information services and lists.

In case of prior consent of the Client, it may be retired at any time, however, the legality of the treatment accomplished based on the consent given is compromised.

WHEN AND HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

The Company collects your personal information, through the telephone, letters, and website, ensuring customer consent.

Some personal information are imperative to the performance of the contract and, in case of insufficiency, the Company may not make the product or service concerned available.

If the holder of the personal data is not a Client of the Company, their personal information will only be processed when they are made available, in particular by subscribing to the newsletters, in which case the rules of this Information Protection Policy .

The personal information collected can be processed in a computer and automated or non-automated manner, ensuring in all cases strict compliance with personal information protection laws, stored in specific databases created for this purpose and information collected will be used for a purpose other than that for which it was collected or given the consent of the information subject.

WHO ARE THE DESTINATORS OF PERSONAL INFORMATION?

Without prejudice to the addressees indicated throughout this Information Protection Policy, the Company may communicate the personal information of the customer, with legal obligations in particular to police, judicial, tax and regulatory entities.

WHAT ARE THE PURPOSES OF TREATMENT OF PERSONAL INFORMATION AND RESPECT OF LEGAL FUNDAMENTALS?

The personal information collected are based on the management of the contractual relationship, the provision of contracted services, the suitability of the services to the needs and interests of the Customer, namely for the purpose of accessing specific functionalities services, content suggestions, information services, information and marketing actions.

Personal information may also be processed for the purpose of complying with legal obligations and for the purposes of investigation, detection and prosecution of serious crimes.

Without prejudice to the additional information provided when collecting the information, the Company can still, as long as legally permissible, use the personal information provided by the holder for other purposes, such as for social intervention actions, for sending complaints and suggestions, diffusion of institutional information and / or to publicize campaigns, promotions, publicity and news about the Company's products and / or services, as well as to carry out market studies or evaluation surveys.

HOW LONG DO WE CONSERVE YOUR PERSONAL INFORMATION?

The period of time during which personal information are stored according to the finality for which the information is processed, the Company has adopted 2 years.

Actually, there are legal requirements you to retain the information for a minimum period of time. And whenever there is no specific legal requirement, the information will be stored and kept only for the minimum period necessary.

WHAT ARE YOUR RIGHTS WHILE HOLDING?

As headlines of personal information, Clients are guaranteed at any time the right to access, rectify, update, limit and erase their personal information (except as to the data that are indispensable for the provision of services by the Company duly identified in the Form as being mandatory supply or compliance with legal obligations to which the controller is subject), the right to oppose the use of the same for commercial purposes by the Company and withdrawal of consent, without this compromising the lawfulness of the processing effected under the consent, as well as the right to portability of the data.

HOW CAN I ACCESS, RETIFY, UPDATE, LIMIT, DELETE, OPPOSE THE PROCESSING OF YOUR PERSONAL INFORMATION, OR REMOVE CONSENT?

Without injury to the provisions of the RGPD, the holder of the personal information may do so, directly or through a written request, addressed to the person responsible for the treatment, through the contacts made available for this purpose in this document, as well as other contacts made available by the Company.

HOW CAN YOU OPPOSE TO RECEIVE CONTACTS FOR MARKETING PURPOSES?

The Company can promote actions of disclosure to its Clients, new products or services, through the telephone, e-mail, SMS, MMS or any other electronic communications service, if the holder of the personal information has given their consent.

If the holder of personal information does not intend to continue to receive such communications, he can at any time remove his consent to the use of his information for marketing purposes.

HOW CAN YOU CLAIM?

Without prejudice to being able to submit complaints directly to the Company, through the contacts made available for this purpose, the Customer can directly complain to the Control Authority, which is the National Data Protection Commission (CNPD), using the contacts provided by this entity for this purpose.

WHAT ARE THE MEASURES ADOPTED BY THE COMPANY TO ENSURE THE SAFETY OF YOUR PERSONAL INFORMATION?

The Company is committed to ensuring the protection of the security of personal data made available to it, and has adopted and implemented strict rules in this regard. Compliance with these rules is an obligation of all those who legally have access to them.

Considering the concern and commitment that the Company reveals in the defense of personal information, a number of technical and organizational security measures have been adopted in order to protect the personal data made available to it against its dissemination, loss, unauthorized use, alteration, treatment or unauthorized access, as well as against any other form of illicit treatment.

In addition, third parties that, in the scope of the provision of services, process the personal data of the Customer in the name and on behalf of the Company, are required, in writing, to implement appropriate technical and security measures that at all times, meet the requirements of the legislation in force and ensure the protection of the rights of the information subject (in particular, the protection of the privacy and personal information of the Customers).

In this sense, on the Company's website, the personal data collection forms require encrypted sessions of the Browser and all personal information transferred are stored securely in the Company's systems, which are in turn in a contracted Datacenter by the Company, under cover of all physical and logical security measures that the Company deems indispensable for the protection of personal information.

Regardless of the security measures adopted by the Company, the Company warns all Internet surfers that they should take additional security measures, such as ensuring that they use an updated PC and Browser in terms of security patches properly configured with an active firewall, anti-virus and antispyware, and to ensure the authenticity of the websites they visit on the internet, avoiding websites they do not trust.

WHERE DOES CIRCUMSTANCES EXIST COMMUNICATION OF INFORMATION TO OTHER ENTITIES (THIRD AND SUBCONTRACTED)?

The Company can use third parties to provide certain services. Sometimes the provision of these services implies access by these entities to the personal information of the Customers. When this happens, the Company will take appropriate measures to ensure that the entities that have access to the information are reputed and offer the highest guarantees at this level, which is duly established and contractually agreed between the Company and the ) third entity (ies).

Any entity subcontracted by the Company will treat the personal information of our Customers, in the name and on behalf of the Company and adopting necessary technical and organizational measures to protect personal information against accidental or unlawful destruction, or any other form of wrongful treatment.

In any case, the Company remains liable for any personal information that may be made available to it.

WHAT CIRCUMSTANCES DO WE TRANSFER YOUR PERSONAL DATA?

The provision of certain services by the Company can involve the transfer of your information outside of Portugal, including outside the European Union or to International Organizations.

In such a case, the Company will strictly comply with the applicable legal provisions, in particular with regard to determining the suitability of the country (ies) of destination with regard to the protection of personal information and the requirements applicable to such transfers, including, where applicable contractual instruments and which guarantee and respect the legal requirements in force.

HOW DO WE USE THE "COOKIES"?

"Cookies" are small software labels that are stored on the computer through the browser, retaining only information related to the preferences, not including, as such, personal information.

To learn more about how you can manage cookies in your browser, see Cookie Management information.

HOW CAN I GET TO KNOW ANY CHANGES TO PT PORTUGAL'S PERSONAL DATA PROTECTION POLICY?

The Company reserves the right at any time to make adjustments or changes to this Personal Information Protection Policy, and these changes are duly publicized in the Company's various communication channels.

ABOUT COOKIES

What are cookies?

"Cookies" are small labels of software that are stored in the access equipment through the browser, retaining only information related to the preferences, not including personal information.

What are Cookies for?

Cookies are used to help determine the usefulness, the interest and the number of uses of the websites, allowing for faster and more efficient navigation, eliminating the need to repeatedly enter the same information.

What kind of cookies are there?

There are two cookie groups that can be used

Permanent cookies are cookies that are stored at the browser level in the access devices (PC, mobile and tablet) and are used whenever you make a new visit to one of the Company's websites. They are generally used to direct navigation to the user's interests, allowing a more personalized service.

Session cookies - These are temporary cookies that remain in your browser's cookie file until you leave the website. The information obtained by these cookies serves to analyze web traffic patterns, allowing you to identify problems and provide a better browsing experience.

For what purposes do we use cookies?

Strictly needed cookies - Allow website navigation and application usage, as well as access secure website areas. Without these cookies, the services required can not be provided.

Strictly needed cookies - Allow website navigation and application usage, as well as access secure website areas. Without these cookies, the services required can not be provided.

Analytical Cookies - are used anonymously for the purpose of creating and analyzing statistics to improve the functioning of the website.

Functional cookies - Saves user preferences regarding site usage, so you do not need to reconfigure the site each time you visit.

Functional cookies - Saves user preferences regarding site usage, so you do not need to reconfigure the site each time you visit.

Third-party cookies - Measure application success and third-party advertising effectiveness. They can also be used to customize a widget with user information.

Advertising Cookies - Target advertising based on the interests of each user, in order to target the advertising campaigns taking into account the tastes of users, and also limit the number of times you see the ad, helping to measure the effectiveness of advertising and the success of the organization of the website.

How can you manage cookies?

All browsers allow the user to accept, reject or delete cookies, and also inform the user whenever a cookie is received, namely by selecting the appropriate settings in their browser. The user can configure cookies in the "options" or "preferences" menu of his browser. See the instructions here.

Please note, however, that by disabling cookies, you can prevent some web services from working correctly, affecting, partially or totally, your website navigation.